Refund Policy

Human-Resources.org is a trading name of Digital Search Group Limited, registered in England and Wales. This policy covers paid listings, premium listings and paid placements bought on this site.

30 day money-back guarantee

We offer a 30 day money-back guarantee. If you are not satisfied with your purchase you can request a full refund within 30 days of your order date, for any reason, and we will approve it.

How to request a refund

Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders. To request a refund, visit paddle.net with the email address you used at checkout, or send us a request through our contact page and we will arrange it with Paddle. Refunds are returned to the original payment method, normally within 5 to 10 business days of approval.

If you paid by bank transfer against an invoice, contact us through the contact page and we will refund the amount to the account the payment came from.

Cancelling a subscription

Listings and placements are billed annually or monthly depending on the plan you choose, and renew automatically until cancelled. You can cancel at any time through the link in your Paddle receipt, at paddle.net, or from your provider dashboard. Cancelling stops future renewals. After the 30 day window, part-used periods are not refunded but your listing stays live until the end of the period you have paid for.

Renewal payments

If a renewal charge was taken unexpectedly, tell us within 30 days of that charge and we will refund it in full and cancel the subscription.

Questions

Paddle handles billing enquiries and returns on our behalf. For anything else, including questions about this policy, use our contact page. See also our Terms of Use.